VM

Delays and Poor Quality!

AVOID, AVOID, AVOID! We hired Hemant Pandya (Friday Films) to photograph and video our wedding in 5/2017. He is unprofessional, not artistic, ruined large chunks of videos from our wedding, and will delay giving you your photos and videos. Use a different, professional photographer/videographer for your events.

The long story: We hired Hemant for our wedding. He boasts and claims to have an impressive resume though I don't know how much of it is true. But we fell for it. A few completely unprofessional moments popped up during the events when he would delay and interrupt the proceedings to try to capture a photo. This seemed a little ridiculous because his job to capture the events as they unfold, not for us to stage them. He was also supposed to create a photo slideshow for us for the reception, which he showed us the night before. It was horrendous!! Absolutely a terrible, last minute job, that I had to remake in the middle of the night for him using Google photos.

The problems continued afterwards in actually getting the photos. It took OVER 6 MONTHS to finally get all the still photos. Most professional photographers create an album of highlights and pristine photos. However we go nothing from this guy for months on end. Finally we were so fed up with him, we had to ask for every photo, unedited, which he finally delivered after months of delay.

Now it's been over a year, and as of 8/1/2018, we had not received a quality copy of our videos! He sent us a rough draft ~8months after the wedding, which by most standards would be an embarrassment for anyone in the industry. Naturally, we and our parents were not pleased with the results and requested simple revisions. Now AFTER OVER 1 YEAR, in 8/2018, and we finally received our edited videos. These were still so bad, I requested all the raw footage. He then blackmailed me, would not give me anything unless I wrote a letter falsely stating that we were satisfied with his work. We finally got the raw footage and saw that nearly 30-40% of all the videos were completely RUINED, the videos were in slow-motion for some reason. Now we'll have to pay a true professional to make us high quality videos.

Do yourself a favor, AVOID this guy and his company. Do not trust him, use other professionals with better reviews and ALWAYS request to see references.

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Reason of review:
Poor customer service
3 comments
Guest

Dear original poster, this is very helpful. We had hired Hemant Pandya (Friday Films) and were equally disappointed with him as a person, his company, and his work. I wish we never hired him.

Guest

We have worked with Friday Films, and they are very good photographers, meticulous, and highly professional...

FF

FALSE FALSE FALSE Allegation. this is very wrong information provided by the fake ID, this person who is hiding behind fake id has already accepted in his comment that he was satisfied with the products given to him/her.

How stupid this review is ... it shows this person's false allegation.

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